I flagged down a passing flight attendant, who also couldn’t open it, so I was given a new kit. There’s no way every passenger has selected a seat a couple of days out. I’d go out of my way to guarantee the 787-9 over the 787-8, too, as the seat really is a lot better. Next up was the main course, for which there were four options: braised beef risotto with vegetables, yellowedge grouper with roasted vegetables and kabocha sauce, chicken saltimbocca with roasted corn and polenta, and pumpkin ravioli with cream sauce and vegetables. The kits came from the same company, Boggi Milano, that I had on my Aeromexico flight last year, but they were updated to an all-leather design. After about a 20-minute wait, I was able to check my bag, got my boarding pass for my flight to Buenos Aires, and made my way to security. Among the new aircraft it has bought, Aeromexico has taken delivery of 19 Boeing 787 Dreamliners — nine of the smaller -8 variety and 10 of the longer -9. Low lights: Lack of difference from economy. Wi-Fi is available with service ranging from one hour to the duration of the flight. As I browsed through the intuitive interface of the IFE, I noticed that Aeromexico had a dedicated kid’s mode as well as two channels of live TV, so you should be able to keep yourself occupied if you’re less picky about what you want to watch than I am. It might be worth looking for reviews on Seat Guru. All the typical storage units were there, which I put my AirPods, wallet and passport in. Waiting at my seat for me upon boarding were a duvet, pillow and pair of headphones, and they all came together in the same plastic wrapping, which I thought was a lot better than other airlines that wrap every little piece in its own plastic. The best part about it was that I didn’t feel weighed down and heavy after it, which often happens with airplane meals. 'Economy', 'Comfort', and 'Premier' are designations that we use to group fares and are not the actual names of the fares. Earn 5X points on Lyft rides through March 2022. So far, AeroMexico AM Plus premium economy is definitely worth it! What Is the Service Like on AeroMexico AM Plus? Happy with my free upgrade, I was ready to sit back and take in all the is AeroMexico AM Plus service. I still didn’t see any mileage credit for my flights eight days after I landed, so I called Delta’s Diamond Medallion line, and they were able to locate the ticket and manually begin the crediting process. Some airlines, like WestJet, for example, work with the aircraft manufacturers to create unique design touches in the cabin, but Aeromexico left it fairly plain. That one opened just fine. You did not say if the economy class also has the entertainment system. ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. I find the space to be very dark, and it’s always unbearably hot. Our return red eye had a technical issue so we were delayed almost 2 hours, with almost no communication. Again, this was in economy class but would have been the same meal in AM Plus. Air China Business Class Review | A330-300 HND-PEK, Air China Business Class Lounge Review – Beijing (PEK). A RED VENTURES COMPANY. On my recent trip to Mexico City, I got to check out AeroMexico’s premium economy product, AM Plus. The seat itself measured 21 inches wide and was trimmed with navy blue fabric. I only had carry on luggages, got in time for my flight and the agent redirected me to their phone service that answered after 30min telling me that nothing can be done that I need to buy a new flight ticket for double the price I've paid for my round trip ticket and that they wanted to also charge me $150 for no show! The only real additional amenity in AeroMexico AM Plus premium economy is the inclusion of a blanket, or so I thought. What a country! * Separate cabin, check in, lounge access. Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information, http://www.tripadvisor.com/pages/forums_posting_guidelines.html, Booked with Fly365 so how do I get a refund from Qatar Air, India trip for US Citizen (NRI) living in the US, Poor Coronavirus refund arrangement --Air Asia and Bravofly, Transiting through Stansted during UK lockdown, Excess/Overweight Bags on United on an Ethiopian ticket, Asiana Airline Refund Advice: Flight from US to China. Food was decent, staff friendly. For dessert, there was tiramisu or ice cream. I landed before the sun was up and had plenty of time before my flight to Buenos Aires, so I exited security and spent some time getting the full check-in experience — if you could call it that. View our latest valuations here. I also prefer LHR Terminal 5 and the Galleries lounges.