If that's my case, America Home Insurance will deal with it. If the refrigerator is not cold enough, the compressor might be defective. If they're frosted, and the fan isn't turning, that's your problem. The freezer compartment is very cold and the refrigeration compartment is cool. I also on a Kenmore double doors(side by side)stainless steel, after having for 4months, I had to call for service, ice and chips of plastic was coming out.they came , 10 months later, same problem, worser issue,now no ice comes down,only Nickle size pieces of plastic,, now the only thing they would do is offer,a warranty, which should have been offer at purchase, but was told instead ur appliances is covered, never mention a date line.. If it's defective, replace it. Next, verify the machine has not been set on demo mode, which stores use to keep the lights and display on without wasting electricity on cooling. Since this unit has an inverter not sure if this is the correct amperage? I'm not touching it. There are several other components which are more likely to be defective if the compressor doesn't work. 12/07/2015 by Although Kenmore refrigerators are reasonably reliable, the products will have issues occasionally. Pull the refrigerator out from the wall and remove the access panel to access it. When the refrigerator and freezer are not cooling, first check if the machine is plugged in and powered on. But also check to see whether the vents are plugged up or free. Air temperature fluctuates during defrost and during door openings. Today, freezer is ~-12F and fridge is about the same. Please enable Cookies and reload the page. Test the start capacitor first with a capacitance meter, they don't fail often. If the compressor itself is defective a licensed professional will need to replace it. Touch panel for controls. Check all other components to be certain this is the cause of the problem. Water and ice (cube/crushed) dispenser . If there is only one evaporator it is in the freezer side. Oct 4, 2016 #1 Model Number 795.72489411 Brand Sears Kenmore Age Less than 1 year Brand new unit. Bachelor's Degree. Check the defrost system, cooling fans, and cooling controls first. I too have an elite kenmore fridge same problem Red and black wires reading 2.5 to 2.6 plus amps. Yesterday, both were ~0F (although we had both open on and off so this may not be accurate). The digital temp panel is set at the highest settings right now for both freezer (5F) and refrigerator (41F). He does not think it is the thermistor or anything that was suggested in your recommendations? This happened abou … read more. These will also need to be replaced by a professional. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. ultrapleasing. 04/29/2016 by Now it really isn't. any seconds? The condenser is like a radiator and must stay clean in order to dissipate the heat which was removed from the inside of the refrigerator. The temperature control board provides the voltage to the fan motors and compressor. I pressed it back on and will check the temp in the morning but the ice make is making ice again already. Viewed 5k times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ur fridge (this model) was freezing everything hard and then suddenly it wasn't, then it was then it wasn't. The company is known for putting out quality, affordable appliances, such as dishwashers, washing machines, dryers and refrigerators. Active 3 years, 10 months ago. To solve these problems, you can check the hose connection and ensure there are no kinks, but you may need to hire a plumber to increase your water pressure. If this is the same model as our the condenser failed due to the airflow is from the back not from the front like most models causing the frig to overheat and the condenser to quit. Had the condenser, compressor and coil replaced and works fine for now. Any suggestions? We have a Kenmore model 59672383411 with a drawer freezer below and two doors fridge (like french doors). It provides power to the run winding along with the start winding for a split second at start-up to help get the compressor started. 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The temperature settings are at 4 for both units. and Sears warranty replace for another one from Sears Outlet, I don't know how long does it last ?? If the defrost pan overflows, possibly resulting in water collecting under the crisper drawer or under the exterior of the refrigerator, it could be blocked by debris or ice. i feel that I have narrowed down the problem with my 3 year old Kenmore side-by-side model 106.5118 because of your information. If the start relay is defective the compressor may run intermittently or not at all and the refrigerator will not get cold enough. Should firm up in less than 5 minutes and it's not coming off again. If the water is dripping from the back of the refrigerator or under the crisper drawer but the defrost drain pan is not blocked up, a leaking inlet valve or water system tubing could be the reason. The recommended refrigerator temperature is 37 degrees F and 0 degrees F in the freezer. 2 days ago, freezer was -18 and fridge was -8. If the coils are dirty enough, the unit will never be cold enough and will not be able to cool the inside of the refrigerator to the proper temperature. are on. Download a copy of the Owner's Manual. I have a question my fridge is doing the opposite the freezer is cold but the fridge part is not getting cold, 05/29/2019 by My Kenmore Elite 76572 refrigerator is not cooling properly. If the drain looks frozen over, you can try to defrost the drain with a hair dryer or by pouring a small amount of warm water in it. The thermostat allows power to flow through to the compressor, evaporator fan and condenser fan. On the other hand, if the machine is not making ice at all, it could be due to the reasons above or because the icemaker is not turned on, the ice-detecting sensor is obstructed or the icemaker shutoff arm is obstructed. The condenser fan motor is located underneath the refrigerator near the back. 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If the refrigerator is not cold enough there might be something caught in the condenser fan motor blade, or the condenser fan motor might be defective. Has anyone else ever seen this before. Alternatively, the water hose may not be connected in the back properly, the hose may be kinked or you may not have enough water pressure in your home. I realize it's an old thread, but in case anyone else is searching for an answer just use a fast curing 2-part epoxy on the motor shaft and re-attach the fan. If these solutions don't work, consider whether the machine has had enough time to cool off. The start relay should be replaced if defective. Daniel H Wolf. Why board if every thing is operating, but no cool. Any ideas as how to keep it from just falling off again? If the refrigerator is not cold enough the temperature control board might be defective. I just had my 2011 Kenmore elite troubleshot by a technician for no cooling in both freezer and upper compartment. The start relay is a small device mounted to the side of the compressor.