If you have forgotten your Username, check your WorkCover Insurance correspondence or contact your WorkSafe Agent. Our fundamental objective is to provide efficient, cost effective, proactive and professional claims handling and claims related services on behalf of our customers. You can lodge the claim form and the required documentation through WorkSafe's online claim lodgement system or by emailing directly to Xchanging’s claims registration team at vic.newclaims@au.xchanging.com. The services Xchanging provide are tailored to accommodate our customer’s appetite for delegation with agile processes, service levels and referral limits. Mail: Xchanging, GPO Box 751, Melbourne 3001 Even though your worker may not have a capacity for their pre-injury role, it is important to focus on what they can do, rather than what they can’t. Employers can login to manage WorkCover insurance online. Help a leading provider of ancillary medical services focus on strategic business growth without having to endure the pain of managing non-core back-end processes. In order to make a decision, we may need to obtain further information about the worker’s injury, and the circumstances in which it occurred. Toll Free: 1800 802 200 Mobile: 0435 197 771 Independent Energy Trading Company - Energising IT Performance, Howden - Transforming manual tasks to gain agility and advantage, Lockton - Delivering agility in a dynamic market. invoices or receipts for medical expenses. Independent medical examiners are registered with WorkSafe to provide independent medical opinions for WorkSafe claims. All employers with existing WorkSafe insurance have access to Online Employer Services. Log in to Online Employer Services; Apply for Victorian WorkSafe Insurance; Request a Certificate of Currency; Declare Rateable Remuneration; SAF Any other relevant documentation, e.g. Login to Online Employer Services (OES) Forgot password. 228 Xchanging Reviews by current and past employees about salary & benefits work culture skill development career growth job security work-life balance and more. Login to Online Employer Services (OES) If you continue, we'll assume that you are happy to receive all cookies on this website. Mail: Xchanging, GPO Box 751, Melbourne 3001 Read reviews on salaries, working hours, work culture, office environment, Contractual obligations are met through the breadth and depth across our versatile workforce allowing for surge and seasonal peaks. AmbitionBox has 228 Xchanging reviews submitted by Xchanging employees. Complete an Employer Injury Claim Report and submit the following documentation to Xchanging: You must lodge the claim with Xchanging within 10 calendar days of receiving the claim form from your worker. Read reviews on salaries, working hours, work culture, office environment, and more to know if Xchanging is the right company for you. If your worker requires time away from work, it is important that you keep in contact with them. Fax: 1300 572 500 If a traumatic incident occurs in my workplace, WorkSafe’s WorkWell program – making mental health and wellbeing a priority in the workplace, Download VWAclaim – an app for workers and employers, Assessing entitlement to workers’ compensation, Pre-injury Average Weekly Earnings (PIAWE) and weekly compensation. About DXC; Services; Success Stories; Join Us; Contact Us; About DXC; Services; Success Stories; Join Us; Contact Us; Home / Who We Are / About Us / Workers' Compensation / Information for employers; Information for employers. Over 80% of Lloyd’s Managing Agents have a contract with XCS Elective Services. In person: Xchanging, Level 10, 390 La Trobe St, Melbourne, VIC 3000, For more information about lodging invoices and receipts, please click here, Email: certificates@au.xchanging.com  We use cookies to ensure we give you the best experience on our website. We use cookies to ensure we give you the best experience on our website. Claims Services Xchanging employs the largest pool of claims professionals within the London insurance market, operating delegated authority services contracts on behalf of Lloyd’s Managing Agents and London Market Companies, as well as administration and co-ordination. Our claims administration services ensure that a full range of flexible support is offered to our clients. This may involve: An independent medical examination may be arranged by Xchanging to obtain more information about your worker’s injury. Mail: Customer Service, Xchanging, GPO Box 4937, Melbourne 3001 Fax: 1300 568 072 To find out more about the cookies we use and how to delete them, see our Privacy policy. Working with internal partners from the wider Xchanging Group and best in breed third party software providers, we have developed a suite of technology enabled solutions to meet market needs. In person: Xchanging, Level 10, 390 La Trobe St, Melbourne, VIC 3000, Phone: 03 9947 3000 To lodge a claim for workers’ compensation, your worker will need to complete a Worker’s Injury Claim Form which they can obtain from: Your worker will need to give you the form for you to complete the Employer Lodgment Details section. Phone: 03 9947 3027 For more information about returning to work, click here. Verometrix - end-to-end fee management from instruction to payment including granular Management Information (MI). There may be newsletters or updates you can send them, or meetings and training they can attend while they recover. There can be penalties for failing to meet this timeframe. We use cookies to ensure we give you the best experience on our website. Mail: Customer Service, Xchanging, GPO Box 4937, Melbourne 3001, Email: safetyandwellbeing@au.xchanging.com, Please visit https://jobs.dxc.technology/ and search for “Xchanging”. Fax: 1300 572 500 “We can see that Xuber is committed to keeping its product up to date and relevant, which is important to us.”. If you have not used Online Employer Services before, your username can be obtained from the top of previous correspondence sent to you by WorkSafe, such as the Declaration of Rateable Remuneration package. eStatements enables Howden to automate the preparation and distribution of client statements. AmbitionBox has 228 Xchanging reviews submitted by Xchanging employees. Alternatively, you can mail the documentation to Xchanging. Mail: Xchanging, GPO Box 751, Melbourne 3001 We use cookies to ensure we give you the best experience on our website. 1800 802 200. If you have forgotten your password use the Forgotten Password link on the Online Employer Services login page, or contact Xchanging on 1800 802 200. Online Employer Services allows you to manage your WorkSafe insurance. Employers can login to manage WorkCover insurance online. Our operational expertise can assist with clearing backlogs and supporting both one off or long term projects, either at the customer’s site or from one of our offices. Once Xchanging receives the claim, we have 28 days to make a decision to either accept or reject the claim. These bespoke services can be adapted for all clients, enabling us to tailor back office solutions that fit their individual needs. Login: User Name: Password: ECF2 / PbS Online Query Portal Service Hours; Core Service Hours Monday - Friday 07:00 - 19:00 ; Monday to Friday 07.00 to 19.00 UK time (excluding English public and bank holidays). Xchanging’s comprehensive claims offerings include delegated claims, TPA services and Binder management across all Lloyd’s Risk Codes. TreatyCloud - electronic submission and treaty statement agreement solution. Services and systems are continually being developed to proactively support the market with modernisation, major claims and catastrophes when they arise. These include the proactive management of non-moving claims, loss funds and potential claims recoveries, by our highly experienced teams. Our adjusters have extensive expertise across all Lloyd’s Risk Codes. 01 Xchanging worked with client to identify opportunity areas for process transformation to drive efficiencies and business value creation, 02 Leveraging a combination of process re-engineering and a balanced global delivery model, Xchanging was able to deliver significant cost savings to the client, 1 From a non-standardised operation to a process with defined timelines, 2 Cost-per-invoice reduction from UK£2.5 to UK£1.2.