If I could have zero stars, I would. I am pretty clumsy so have used the warranty replacement a lot. They placed me on hold and then say that there’s nothing they can do without a proof of purchase purchase.I attempt to put the iPad in the case and it doesn’t fit. The service agent asked me for my credit card up front in order to pay for the shipping charges of the replacement charger. Him and I argued about the cause if it and then he said "You white people get upset so easy" I will never go back there and my family will never use another ZAGG product!
Fortunately I still had the paperwork and was able to "help" them. I attempt to put the iPad in the case and it doesn’t fit. We make it simple and easy for you to make a warranty claim. I cancel an order 3 minutes after I did it and change my mind I did email it to cancel and the guy Colin send me an email one day after to tell me it’s too late! If you do not see the registered product, in the list, please be sure to have registered your product. If you purchased your ZAGG product from an offsite reseller, you will need to register the product. Three weeks later, they finally got a new one in. I’ve paid about £37 in total so far to have a protected screen for a fortnight. They have replaced the “glass” - but I had to pay about £7 in postage. Zagg Inc. is a traded organization situated in Midvale, Utah.Besides this, Zagg.com is famous for its line of defensive covers for buyer hand-held gadgets and electronics under the brand name called InvisibleShield. If you do not see the registered product, in the list, please be sure to have registered your product. After a year my screen protector chipped and came off of the phone. When the replacement came, I followed the instructions from the Zagg company on how to return the damaged item. $50 for a screen protector that scratches and cracks extremely easily. For a gadget that cost only $45, I would have paid more than $30 in order to exchange it under warranty! I for sure won’t Be using them again. They claimed they had no records of my registration.
Click on your registered product that want to process a replacement.
Bad , find another company. All rights reserved. Reason they deleted my history was they no longer make this item so my device outlived by far the "guarantee for the lifetime of the device" replacement policy. I could buy a bunch of new under this cost online. How do I make a warranty claim for my Product. When I called for a warranty replacement, I surprised to hear that I need to pay $8 for shipping (should NOT be this high for shipping such a thin plastic).
They did so, and later that day, the screen protector developed an air bubble. Zagg - Warranty is worthless Advertisements Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. I will instead go and get a proper cover fitted with decent glass thickness.I wish I could get my money back. So disappointing for a company that once made a good product. I let them know and they sent a different glass one that worked. Our content is free because we may earn a commission if you purchase products after clicking ads on our website. The guy on live chat couldn't have been less interested and left the chat prematurely when i suggested that they should deal with their other customers whom had posted negative experiences. Bubbles all over, plus doesn't adhere along curve line. I notified ZAGG the day after I received my order.
The HD trademark is licensed from NLU Products, L.L.C. Hahahahahahahaha. As a result the charging cable won’t stay in the port and I am not able to charge the unit. This is the pathetic service that we ever experienced .Bought a 10$ screen protector and it was awful .In my order it said life time warranty and poor quality with horrible Service . £7.99 minimum shipping for warranty replacements. Click on your registered product that want to process a replacement. One of their employees is racist and made racist statements to me. The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by ZAGG Inc is under license. The product will automatically register if you purchase your product at mophie.com or ZAGG.com. So I called customer service and explain to them they ask for pictures I send them pictures I send them pictures with the iPad Pro in the Case showing and it doesn’t fit. Click on your registered product that want to process a replacement. I just attempted to get a second warranty replacement for another 7.99 but my request was declined 3 times. Inadvertently I got fingerprints on the underneath side. You can find the "Select a region" drop-down near the bottom of the website. International Customers: Please make sure you are on the correct website for your country or region when registering your product or attempting to make a warranty claim. I went back to them, the lady working there inspected it, and the woman told me she needed to put a new one on, but didn't have any. After they had my card number, they requested that I return the defective charger at my expense, otherwise they would bill my credit card for the full retail price.