Select the three line men icon in the top left of the main screen. Select Cancel Subscription at the bottom and confirm. 4 answers . If you’re above all that or have found The One, this is how you cancel your Zoosk auto renewal. Choose the duration and click Pause Account. How to pause your Zoosk account from a computer: 1. Deactivating your account will have a few extra steps because Zoosk doesn’t want to see you go, apparently. Note that you must select a reason so that you can be taken to the deactivation menu… otherwise you will only have the option of pausing. You won’t be able to see their profile picture, or your chat history. View Account Settings. They cannot be refunded… ever. I recommend that the first thing you should do is to go into your profile by clicking on your profile photo and removing your name, all your photos, location and birth date. Pausing is just that. Otherwise, your profile will be available for other users to match with and you will appear to be active. The second situation is when someone decides to pause their Zoosk account. Troubleshooting. So although you technically can’t delete your Zoosk account, I have found a way! To pause your Zoosk account, do this: From a browser: Navigate to com and log in. Most online dating apps have some kind of subscription tier, even those with free account options. The first decision you need to make is: are you just taking a break from online dating, or do you want to permanently remove your profile because you met someone? You don’t want to delete your account, but you also don’t want to keep getting new matches and messages while you’re actively seeing someone. Answer #9584. So you’ve decided that you’re sure and that you want to delete your account…. They use FOMO and anchoring against us to keep us paying for a service even if we stop using it or pause it for a while. On a phone: Open Zoosk and make sure you’re logged in. Once you choose to return, it might ruin your chances with future matches. Select Pause Account and follow the instructions to pause your account. The issue that I have is, even if you have done all of this, you can still go back to the website, enter your logon credentials and your account will be reactivated. It’ll just seem like the other person disappeared. Once you cancel your Zoosk auto renewal, you retain access to the premium features for the remaining period you have paid for. Subscriptions and Payments. Select your profile on the top right of the screen. By allowing users to pause, we would be taking more … It’s the ultimate tease. Follow the instructions and confirm your choice. Once you’ve done that, follow the same steps mentioned above for pausing your account, but this time select “Deactivate Account”. Select Deactivate Zoosk Account and confirm your choice. How do I create a great Zoosk profile? in case you changed your mind and don’t want to permanently delete your account/profile after all), or “Deactivate” which takes you to another page that asks you to specify the reason why you want to deactivate your account. Allowing users to pause their accounts posed several risks, one of which was a decline in engagement. Select Pause Account and complete the process. As well as this subscription, you are also expected to buy Zoosk coins to unlock special features such as profile boosts, virtual gifts and other stuff. If you are on a personal connection, like at home, you can run an anti-virus scan on your device to make sure it is not infected with malware. Select Account Settings from the menu and this will take you to your account page 3. Manage your account. That’s it… you’re done! 50 Zoosk coins cost $4.99 while 750 Zoosk coins cost $49.99. The current cost is: This is similar to dating platforms like Plenty of Fish,, eHarmony, Tinder and others. Check out my eharmony review here. Zoosk members sometimes want to hide their accounts and essentially press pause on their online dating experience.. Let’s say you met someone on a dating site who you really like and want to get to know and be exclusive with. The bad news first: you can’t permanently delete your account because Zoosk doesn’t give you that option. Your account will then switch to a free account until you pay up again. But before you go off the grid, be it temporarily or permanently, make sure you’ve hidden your profile. Also, an important point is that any remaining balance in your subscription or any coins in your account will be lost if you deactivate. Go to and log in to your account 2. Follow the instructions and confirm your choice. Select Account Settings and Subscriptions from the left menu. You could, of course, contact Customer Support at Zoosk and ask that your account be deleted permanently, but obviously this isn’t the best option and can be time consuming. Yes, online dating can get a bit tiring, so it’s perfectly OK to take a step back and give yourself some space. • What isn’t always clear with online dating is that free accounts will happily let you create a killer profile, add images and set everything up for dating dominance and even let you search for matches or use the carousel. Select the gear icon to access Settings and select Subscription. This cannot be undone, so you have to be 100% sure you want to remove everything. Review or change your account information, including your subscription, password, and more. To pause your Zoosk account on a phone, do this: Open the Zoosk app. Select Account Settings and Account Status. Having said that, I would always recommend doing anything major to your personal profile from a computer. Of course, now it will have just gibberish in it since you removed all the actual personal information. How do I unsubscribe from Zoosk’s emails? Whatever the reason, permanent removal is just that… all your information, profile data, photos, etc… will be gone forever. That’s all there is to canceling a Zoosk subscription and pausing or deactivating your account! First, if the other person deleted their Zoosk account. To permanently delete your account, you will need to first cancel your subscriptions if you have any.